We will usually despatch in-stock items immediately, subject
to payment clearing satisfactorily. If part of your order is not in stock, we
will split the order and send any available items at once. If the missing item
is part of a set, we will wait until the set is complete before despatching it
out to you. Outstanding items will always be despatched to you as soon as they become
If you ordered a gift box and your order is split due to non-availability, we
will send all shipments in a gift box. You
will only be charged once for delivery and gift boxing (if applicable), however
many shipments we make to you.
All deliveries will be made according to the carriers'
standard procedures. For standard delivery, a signature should not be required.
However, packages which will not fit through your letter box may be taken back
to the postal depot for collection. Please note that where a signature is
required, orders cannot be sent to PO box addresses.