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OUR PRIVACY POLICY 1 Introduction 1.1 Tempestra Limited (“Tempestra”) takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via http://www.tempestra.co.uk (referred to below as the “Site”). Please read our privacy policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site. 1.2 We may amend this policy from time to time without notice to you. 1.3 If you have any queries about the policy, please get in touch with us by e-mailing us at info@tempestra.co.uk and we will endeavour to answer your questions. 2 Personal information collected 2.1 We will collect the following personal information from you: 2.1.1 name [and user name if you choose to register with the site]; 2.1.2 e-mail address, postal address and telephone number; 2.1.3 we will not have access to your credit/debit/charge details as your payment will be processed by PayPal – a trusted third party. 2.2 Although it is not compulsory to give us this information, if you do not then we may not be able to provide you with the full range of services the Site has to offer. 3 Use of this information 3.1 We will use this information in order to: 3.1.1 process orders submitted by you; 3.1.2 send you information about our products and services; 3.1.3 verify your identity –this is required if you need to log in to the site. 4 Sharing this information 4.1 We will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime). 5 Information automatically collected from your computer 5.1 Log files/IP addresses: When you visit the Site our web server automatically records your IP address. This IP address is not linked to any of your personal information. 5.2 We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service. 6 Information about other products and services 6.1 From time to time we may send you information about our products and services which we think may be of interest to you. 6.2 You can tell us to stop this at any time by sending an e-mail to info@tempestra.co.uk 7 Changes to your details 7.1 We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us by e-mailing info@tempestra.co.uk 8 Use of forums or chat rooms 8.1 The Site may from time to time include chat rooms, forums, message boards, and/or news groups on which you can post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information. 9 Security 9.1 We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use. We use secure server software (SSL) to encrypt any financial information you need to input before it is sent to us. 10 Linking to third party websites 10.1 We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions. 10.2 In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions. 11 Transferring your information outside of Europe 11.1 As part of the services offered to you through the Site, the information you provide to us may be transferred to countries outside of the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU or one of our service providers is located in a country outside of the EU. These countries may not have similar data protection laws to the UK. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. 11.2 If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services. 12 Contact us 12.1 If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at enquiries@tempestra.co.uk |
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